Agency Help

If you cannot get an answer from a federal agency in a timely fashion, or if you feel you have been treated unfairly, our office may be able to help resolve a problem or get you the information you need. While we cannot guarantee you a favorable outcome, we will do our best to help you receive a fair and timely response to your problem.

Residents of the 10th Congressional District of Illinois can contact us for assistance in dealing with Federal agencies, using two options:

Option 1: Print, complete and mail a privacy authorization form to our office:

• Privacy Authorization Form for General Cases - link
• Privacy Authorization Form for Immigration Cases - link
• Forumlario de Autorización de Privacidad para Casos Generales - link
• Forumlario de Autorización de Privacidad para Casos de Inmigración - link

Option 2: Fill out the online form that you can digitally sign and send to our office along with any necessary information and attachments:

Please include all pertinent information and claim numbers in your explanation of the issue — such as:

• Your Social Security number;
• VA claim number for a case with Department of Veterans Affairs;
• Taxpayer identification number (Social Security number, if individual) for an Internal Revenue Service problem, etc.;
• Your address, home phone number and daytime phone number (if different than home) so that we can obtain any additional information from you that might be necessary;
• Copies of any related documents or correspondence that you may have from the agency involved;

Please Note:

The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress or their staff have signed authorization before they can obtain information about an individual's case.
We must have your signature to proceed with this type of request